Community First Cooperative Credit Union sincerely apologizes for the disruptions experienced following its software upgrade, including delays in posting payrolls and standing orders, intermittent mobile-app transfer issues and the temporary suspension of bill payments.

The upgrade was intended to improve speed, security and functionality, but the transition did not proceed as smoothly as planned. CFCCU’s team has been working closely with its software and technical partners to restore normal service and reduce the risk of similar interruptions.

Members who were personally affected or who need help accessing online services may contact memberservices@cfccuonline.com. CFCCU appreciates members’ patience, understanding and continued trust.